Love is … Teamwork
Taking the decision to cease trading wasn’t taken lightly. We knew it was the right thing to do but it left us a devastating consequence of having to contact all our wedding couples affected by our decision, a situation we never envisaged.
Three months later, we’ve successfully rescheduled almost 300 weddings.
We could not have done this without our team. Our Sales Team and Wedding Coordinators worked round the clock. They contacted everyone and gave reassurance during an extremely worrying and distressing time.
Love is … Understanding
We know how much this day means and we don’t underestimate how upsetting this situation is for our couples and their families. Their patience, understanding and cooperation has been so greatly appreciated. We have all worked through this together.
To show our thanks – we surprised them!
Our team loaded up the Manorview van with bottles of champagne. These have been personally delivered to 197 wedding couples so far (socially distanced!). There are still more deliveries to be made. Our couples also received a card with a personal message from our Chairman Steve Graham.