Our Head of People – Claire Johnston

We welcome our new Head of People, Claire Johnston, who joins us from Auchrannie Resort in Arran.

Claire, who lives in West Lothian, worked for Auchrannie for over three years as their HR & People Development Manager. She saw the venue implement positive changes such as becoming Living Wage Accredited and employee owned.

Originally from Stoke, Claire has been a part of the hospitality industry in various roles since the age of 18. She brings a wealth of experience, having worked for JJW Hotels & Resorts as well as The Roxburghe Hotel. She’s also been a training manager for Swinton Insurance and in her early career she worked at Manchester Airport and for Thomas Cook as a holiday rep, where she travelled all over the world.

A ‘people-person’, most of Claire’s roles have involved HR and people development. She was brought up with a good grounding and knowledge of the trade, by her parents who owned pubs in Staffordshire. She has lived in Scotland for over 10 years.

Claire said,

“This is an amazing industry. I want more people seeing hospitality as a career choice, and not just as a part-time gap. There’s career opportunities, it’s rewarding, and you learn valuable skills for life.”

We’ve been busy focussing on how we can become an even better place to work, and as part of this, we’ve introduced our HeartCount Profit Share Fund, HeartCount Days, long service celebrations, team listening sessions, annual team party, a dedicated employee App, training programmes, career pathways, awards, team recognitions, giveaways and charity initiative – but there’s even more we can do.

David Tracey, Managing Director, explains,

“Our Head of People role is an incredibly important one for us. The Manorview culture is very people-focussed and while we’ve been busy implementing lots of initiatives over the past three years, there’s still so much more we want to achieve and progress towards. Claire’s appointment will help drive our journey, and we’re delighted she’s joined our team.”

Claire said,

“The Manorview Group’s passion for people resonates with me, and their forward-thinking plans, drive and energy is infectious. I’m very excited about the challenge and delighted to become part of their team.”