It’s something Manorview Group Area Operations Manager Kathleen Swallow recognised.
In her former role as General Manager of The Torrance Hotel, she saw members of her team experiencing difficult situations outside of work which involved mental health and suicide. Unsure how to best support her team, she sought advice from SAMH (Scottish Association for Mental Health).
“As a manager looking after a team, you feel a sense of responsibility for their health and wellbeing. We need to remember that often outside of work, there can be a lot going on in people’s lives. It’s important we keep talking and listening, to ensure people feel safe and supported when they come to work.”
Recognising that need to support everyone in the hospitality industry, from employees to students and management, is the driving force of Hospitality Health. The organisation provides signposts to specialised resources for people looking for advice on issues such as bereavement, gambling, alcohol and drug abuse, mental health and wellbeing.
Charity Founder, Gordon McIntyre, is also Associate Dean for Hospitality and Tourism at City of Glasgow College. He said,
“It is brilliant to see employers like Manorview Group really making a difference in supporting their staff. At this time when recruitment and retention within the industry is tough, a company who takes the time to support the wellbeing of their people, will be successful and find their need for recruitment has fallen and their staff retention at a high level. I commend them and invite others in the hospitality industry to follow them”